Frequently Asked Questions
1. How long does delivery take?
Most orders are delivered within 3–8 business days, depending on your location. Delivery timelines may vary during peak seasons or due to unforeseen circumstances.
2. Can I return my order?
Yes. We accept returns within 7 days of delivery, provided the item meets the conditions outlined in our Return Policy.
3. Do you offer exchanges?
Yes. We offer size exchanges, subject to product availability. If your preferred size is in stock, we'll be happy to process the exchange.
4. How can I track my order?
Once your order has been shipped, you'll receive a tracking link via Email or SMS, allowing you to monitor your shipment in real time.
5. What payment methods do you accept?
We offer multiple secure payment options for your convenience, including:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Digital Wallets
- Cash on Delivery (where available)
6. Can I cancel my order?
Yes. Orders can be cancelled before they are dispatched. Once an order has been shipped, it can no longer be cancelled.
7. Are your products original?
Absolutely. Every product from Drifter Clothing is 100% genuine, carefully crafted, and quality-checked before being shipped to ensure the best experience for our customers.
8. How do I contact customer support?
If you have any questions or need assistance, our support team is here to help.
Email: support@drifterclothing.in
We aim to respond to all customer enquiries as quickly as possible.